Frequently Asked Questions

Where is the Gran Terminal Terrestre Plaza Norte located?

It is located between Tomás Valle and Túpac Amaru avenues, next to the Plaza Norte Shopping Center.

Which companies operate at the Gran Terminal Terrestre Plaza Norte and where do they go?

You can review our range of destinations and the directory of transport companies in the following options:

• International destinations
• National destinations

How far in advance should I arrive at the Gran Terminal Terrestre Plaza Norte?

For national destinations, consider arriving 2 hours before the departure time.

What type of luggage is allowed?

In general, one suitcase of up to 20 kg and one personal item are allowed. Check with the transport company for more details.

I lost my ticket, what can I do?

Check with the transport company for more details.

I need to do some shopping before boarding, where can I go?

You can find a wide variety of stores in the Plaza Norte shopping center, located next to the terminal. You can also visit the permanent market located between the two buildings.

Can I travel with my pet?

Check with the transport company for more details.

What must I present when boarding?

You must present your ticket along with your identity document, such as a national ID (DNI) or passport.

Is there any cost or amount to pay in order to board?

Yes. The Boarding Fee is paid for each passenger and has the following rates:

• Short national route: S/ 2.00
• Long national route: S/ 6.00
• International route: S/ 16.00

What services does the Boarding Fee payment include?

Payment of the Boarding Fee gives access to the waiting lounge and use of the restrooms.

Can my family or friends accompany me in the waiting rooms until my bus departs?

Yes, they can accompany you. However, each person must pay the corresponding Boarding Fee.

During the trip

I will be taking a long trip, what recommendations can you give me?

We recommend eating something light, adopting a comfortable posture for the trip and bringing a book or other entertainment to keep yourself occupied during the journey.

Will the bus make any rest stops?

On a long route, rest stops are very likely. We suggest checking the route details with the transport company.

Services and facilities

What services does the Gran Terminal Terrestre Plaza Norte provide?

We have the following services at our facilities:

• WIFI access
• Restrooms
• ATMs
• Plaza Tradiciones
• Nursing room
• Phone charging area
• Luggage storage
• Cafes
• Pharmacies
• VIP Lounge / Waiting lounge
• Showers
• Parcel service
• Taxi service
• Bookstore

Is there a place to eat near the Gran Terminal Terrestre Plaza Norte?

Inside the terminal's facilities you have cafes and a food court at your disposal. You can also find similar options in the Plaza Norte shopping center.